Privacy Policy

What we collect

• Account data — such as your email address and account details.
• Connected-store data — store identifiers, catalog and listing data, stock, prices, timestamps, and other channel information needed to operate GNIZDO.
• Connection credentials — OAuth tokens or API credentials required to keep a store connected. These are stored in encrypted form.
• Support and contact data — information you send when you contact us or report an issue.
• Website analytics — usage and technical information collected through Google Analytics when you allow analytics cookies. You can change that choice from Cookie settings in the footer.

How we use data

• To operate your GNIZDO account.
• To connect to and read data from your stores.
• To maintain observations and history.
• To provide support and investigate reported issues.
• To understand website usage and improve the service.

Sharing

We do not sell personal data.

Data may be processed by service providers we use to operate GNIZDO, including hosting, infrastructure, and analytics providers.

Store passwords

GNIZDO does not ask for your store password.

Store connections use OAuth or API credentials provided through the platform's supported connection method.

Shopify stores

For a connected Shopify store, GNIZDO reads only products and inventory. It does not request or store Shopify customer or order data.

When a store uninstalls GNIZDO, Shopify later asks us to delete that store's data. Within 30 days of that request, GNIZDO deletes everything it derived from the store: the store connection and its identifiers, catalog and inventory data, sync history, detections and their history, and the store's entries in daily reports. Data from your other connected stores is kept. Support messages you wrote to us are kept, but they are no longer linked to the store.

Your data

To ask about your data or request deletion, contact nest@gnizdo.space.

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