FAQ
Practical answers about how GNIZDO reviews channel state, freshness, stock, price, and listing signals before drift turns into refunds, cancellations, support tickets, or bad reviews.
GNIZDO is detection-first. It helps operators see where inventory truth is weakening, then decide what to do with evidence in front of them.
Not sure where to begin?
Inventory risk audit Self-assess channel complexity, stale-update exposure, and oversell risk. Oversell cost calculator Estimate the cost of cancellations, refunds, and support load. Contact Ask about a specific catalog, channel, or setup constraint.Still have a question? Contact us at nest@gnizdo.space.
What kind of issues does GNIZDO catch?
GNIZDO looks for stale channel data, missing or inconsistent listings, delayed updates, freshness gaps, unexpected stock and price changes, and overselling-risk signals in each connected channel. Cross-channel item comparisons — same-item stock mismatch or price drift across channels — require listings with explicit or confirmed shared identity; a matching SKU alone is not enough.
Does GNIZDO change inventory automatically?
No. GNIZDO does not make automatic cross-channel inventory changes. It shows where channel state is drifting so a human or operator can review the evidence before acting. That is intentional: blind sync can hide the root cause of mismatches instead of making it easier to fix.
How do I get started with GNIZDO?
Create an account any time — WooCommerce and Etsy connect today, and GNIZDO starts building channel evidence during setup. If you'd rather discuss a specific mismatch or catalog first, contact us with the affected channels, one SKU or listing example, and what you expected, and we'll point you to the most useful next step.
Which platforms are supported right now?
WooCommerce is supported today, with read-only observation plus explicit per-item writes. Etsy and Shopify are read-only observability integrations; Etsy is a live beta and Shopify is a beta currently in rollout, neither with write-back. eBay is a planned integration. Amazon may appear in educational guides only.
What data does GNIZDO pull?
Where available, GNIZDO reads SKU and listing identifiers, stock quantity or stock status, price, listing status, channel timestamps or freshness signals, and sync or channel status. The purpose is detection and review, not hidden automation.
Where is data stored?
Account and connected-channel data build a local read model for mismatch, freshness, price-drift, and oversell-risk review. If you contact us about a specific case, we store what you send so we can follow up. GNIZDO does not collect broadly beyond what is needed for that purpose.
How does GNIZDO handle privacy and security?
The landing and review flow does not ask for payment details or platform passwords. When you connect a channel, GNIZDO uses approved platform APIs and access depends on the permissions you approve during setup. Contact us before connecting a channel if you have GDPR, security, or data-processing requirements.
What if I have 5,000+ SKUs?
Start with the highest-risk SKUs and channels: low-stock fast movers, high-volume listings, products with recent cancellations, or channels where updates look stale. Large catalogs are reviewed by focusing on risk first, not by trying to inspect every SKU manually.
Can GNIZDO work beside my existing inventory tool?
Yes. GNIZDO is designed as a detection layer, not a replacement for every operations tool. It can help identify where channel state, freshness, stock, or price data no longer agree, even when another tool handles day-to-day operations.
How is this different from Linnworks, Sellbrite, or Cin7?
Those products are broader operations or sync suites. GNIZDO is not trying to replace them immediately. It focuses on truth, freshness, mismatch evidence, and risk detection, so it can sit beside operations tools as a detection-first inventory layer.
What should I include if I contact you about a specific case?
Send the affected channels, one SKU or listing example, what each channel currently shows, what you expected to happen, and when the issue was noticed. Screenshots, order examples, or recent channel-update timing can help if they are available.
Is GNIZDO free to use?
Account access is available while GNIZDO validates real multichannel inventory problems, with no surprise billing. If paid plans are introduced later, pricing will be clear before anything changes.